Frequently Asked Questions

Everything you need to know about your TEYANA TAYLOR order.

How long does shipping take?

Standard domestic orders are processed within 3-5 business days. Once shipped, delivery typically takes 5-7 business days depending on your location.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops may be final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How do I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

How can I ensure I select the right size?

Each product page features a detailed size guide. Our collections often feature a signature aesthetic, so please refer to the specific measurements provided for oversized or tailored fits.